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AmeriPlan® Health Frequently Asked Questions

The more you know about AmeriPlan Health™, the better... it is affordable Consumer Driven Health Care (CDHC)!

Who is AmeriPlan®

AmeriPlan® is a Nationwide Provider Access Organization. We arrange for our members to have access to physicians, ancillary services, hospital advocacy, dental, vision, prescription drug and chiropractic providers who have agreed to offer their services at negotiated discounts off their usual and customary fees.

Does an AmeriPlan® Independent Business Owner (IBO) have to be a member of AmeriPlan Health™ Medical Program (CDHC) in order to sell it

No.

How do I locate an AmeriPlan Health™ provider?

There are three ways to locate a provider. Instructions are included in the Member Information Guide that you will receive with your identification cards.

They are: A directory of providers near your home is included in your Member Information Guide. A provider locator is available at: www.ameriplanusa.com or www.ameriplanhealth.com Call AmeriPlan Health™ customer service at the listed number in your guide.

Are ongoing dental/medical problems (conditions) accepted?

Since AmeriPlan® is not insurance or a health organization, all ongoing dental/medical problems (conditions) are accepted except orthodontic treatment in progress.

Is there a deductible to be met from any of the health benefits?

There are no deductibles, no claim forms to fill out, and no limits on visits to AmeriPlan® network providers.

Will AmeriPlan Health™ Medical Program (CDHC) have all specialists and ancillary services?

We will make every effort to contract with as many specialists and ancillary providers as possible.

Are doctors reimbursed by AmeriPlan® for their services?

No. As with all of our health benefits, the provider receives the full discounted fee from the member at the time services are rendered.

Does this Medical Program (CDHC) coordinate with regular insurance plans

Yes it can, but it is always at the Doctor's discretion to accept both. As with our Dental Program (DVPC) benefits, your insurance should always be the primary payment form.

Can anyone enroll in the Medical Program (CDHC)

Yes. Anyone can enroll in AmeriPlan Health™ .

Can members downgrade from AmeriPlan Health™ to the Dental Program (DVPC)

Yes.

If the doctor's office has lab facilities can these be utilized rather than having to go to another lab

Yes. The lab services will be billed at a 40% discount.

Do members receive a fee schedule

No. Fees will vary by zip code.

Do members receive a separate card for the Medical Program (CDHC)

Yes. Approved Individual members receive two (2) cards; one AmeriPlan Health™ (CDHC) ID Card and one Dental Program (DVPC) card.

Approved household members receive four (4) cards; two AmeriPlan Health™ (CDHC) ID Cards and two Dental Program (DVPC) cards.

Are there benefits for emergency services

Yes. Emergency services may or may not be contracted with the Medical Program (CDHC).

Depending on the extent of the charges, these services may be eligible for the Patient Advocacy Benefit.

Can the $30.00 registration fee be waived for groups

Yes. Only with groups of 5 or more. REMINDER: Commissions will be paid as-earned.

If a member lives in a state that has been introduced to the Medical Program (CDHC) and enrolls, and then moves to another state that does not have the Medical Program (CDHC) can the member still use the medical benefits

No, but in most states they could still be able to use the benefits in the Dental Program (DVPC).

Will the provider's staff be adequately trained on the medical plan

Yes.

What is the difference between a limited patient visit, intermediate visit and an extended visit

A limited patient visit is one where the member is seen for a problem focused visit with minor problems (Physician time 10 mins.), i.e., recheck for a cold. An intermediate patient visit is more involved with low to moderate severity, and will require a longer visit with the provider, i.e., sore throat. An extended patient visit is where the member is having a physical examination or consultation for a chronic illness or consideration for surgery, etc. (Moderate to high severity)

How is Ameriplan® recruiting providers for the medical plan

Through personal referrals, phone and direct marketing.

Will Ameriplan® notify current members of the new medical plan

No. Initial enrolling brokers will need to contact their existing members.

Will maternity be covered

All medical needs are covered as long as we have contracted providers offering this service.

Will the member's privacy be protected

AmeriPlan® is compliant with all HIPPA regulations.

Is it possible to get a service cost prior to treatment to avoid unexpected expenses

No, unless you have been given a treatment plan from your physician with the medical codes for the treatment procedures.

Will current members of DVPC be automatically upgraded to include medical

No. Existing members will need to submit a new application for AmeriPlan Health™.

Why are the providers being paid 120% or 110% instead just 100% of Medicare fees

Medicare fees are a guideline and fees vary from this amount. This schedule provides the member with a fair price and the provider with a fair margin and reasonable incentive.

Does medical include hearing tests and hearing aids

Yes. Hearing Services will be covered under our Ancillary Services providers.

How is the discounted fee calculated

Primary Care Physicians (General Practitioners) and Ancillary Services receive the 120% of their Medicare regional fees (example Medicare cost is $100, we pay $120) and Physician Specialists will receive the 130% of their Medicare regional fees.

Can I purchase the Medical Program (CDHC) without the Dental Program (DVPC) included

Yes, the Medical Program (CDHC) is available without the Dental Program (DVPC).

Is the $30.00 registration fee charged to current DVPC members

Yes. Everyone applying for AmeriPlan Health™ must pay the one-time $30.00 registration fee.

Do members get a discount if they sign up on an annual renewal

Yes, there is a 20% discount on all annual renewals.

Is there a waiting period for new members

No. Members can use the program as soon as they receive their membership cards.

If an applicant cannot be reached for verification, can the applicant call AmeriPlan®

Yes. If the applicant can not be contacted, the enrolling Broker will be instructed to have the member call the appropriate Customer Service 800 number.

Will a current DVPC member's identification number change when they are accepted into AmeriPlan Health™

Yes.

For an annual DVPC member who upgrades to the health plan, what happens to the balance of their DVPC payment

They will receive a refund check of the unused balance.

Will any medical treatment be reported to the M.I.B. as with standard insurance

No. This is not insurance ... there are no claims ... there is no reporting.

Can we refer physicians from other states before you open in that state

Yes.

Is the Medical Program (CDHC) contract on an annual basis and cancelable at any time, like the Dental Program (DVPC)

Yes.

Can a current DVPC member use DVPC benefits while their application for AmeriPlan Health™ is being processed

Yes.

How does the Hospital Advocacy Program work

The Hospital Advocacy Program negotiates with the hospital based on the member's ability to pay.

How long will it take for the Advocate to contact the member

Once the completed forms are received by the Patient Advocacy Program, it will take up to 2 days for the member to be contacted.

Does the member have a choice of which hospital will be used?

Yes. The Patient Advocate will negotiate with any hospital of the members choice.

How much discount do members get on dental fees?

Members can save 20% - 65% on all restorative and cosmetic work (fillings, crowns, braces, etc.) and up to 80% on preventative work (teeth cleaning, x-rays, etc.) performed by a general dentist. Specialist fees are discounted 15 - 25%.

How much is the Dental Program (DVPC) membership fee?

An entire household membership is $19.95 per month! Family membership covers all residents in the household including parents, children, relatives, significant others, and all permanent residents of the household!

How much more do the Pharmacy, Vision, and Chiropractic Benefits cost?

The Prescription Drug, Vision, and Chiropractic Benefits are absolutely FREE with the Dental Program (DVPC) Membership!


Insurance vs. AmeriPlan

How do the Dental Benefits work with Insurance?

Your AmeriPlan® card will work with most dental insurance plans in these money-saving ways:

1. Your cost for each procedure will be reduced, reducing your remaining co-pay. (Note: Your dental office will make necessary adjustments in your final co-pay, but by law your insurance company must be billed the same amount as other patients.)

2. Since your cost per procedure is reduced, your annual 'cap' (usually around $1000 - $1500 per year) stretches further, giving you more value for your premiums!

3. Many procedures aren't covered by insurance, such as cosmetic dentistry. With your AmeriPlan® benefits, you will receive discounts on ALL procedures!

"I needed a cap on one of my teeth. My dentist's regular price for a cap is almost $900, but for AmeriPlan® members he charges only $600. So they billed my insurance company and after adjusting for my AmeriPlan discount®, I was left with under $100 out of pocket. They took care of all the details for me, and just sent me a bill for what was left!" -- Kurt Wilkins

Note: In some cases, the AmeriPlan benefits will duplicate insurance benefits, so be aware that you won't receive the same duplicate benefits twice.